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Track Your Order

Registered Customers:

Login to your FactoryBuy.com account; find the order you want to track on the Account Dashboard; click “View Order”, then click “Track Your Order”. (The “Track Your Order” link will not appear if your order is pending shipment.)

Guests:

When the order is shipped, you will receive an e-mail from our Customer Service Department informing you of the package delivery information. Please go to the delivery Carrier's website and track your order using the tracking number provided. Should you have any questions, please contact our Customer Service Department.

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