Quality Product Deliveried To Your Door
FactoryBuy ensures that quality products are consistently manufactured and delivered to our customers . Our experienced professionals clearly understand that quality cannot be inspected into the products, but that quality products are the result of process control at the manufacturing sites and process control throughout the delivery channels.
Manufacturing Your Products
FactoryBuy products are manufactured by companies who have proven their ability to produce high quality products. With FactoryBuy quality team personnel located near major manufacturing centers in various regions in the world, we select only trusted companies with a reputation of quality products and reliability, and who also share our passion to provide the best online shopping experience for our customers.
During the FactoryBuy manufacturer selection process, not only are the products closely inspected and tested, but also the factory production and quality processes are reviewed and evaluated. Then, through frequent and random audits of both the products and the factory processes, along with ongoing product & process improvement programs, FactoryBuy ensures that ONLY quality products are offered to our customers.
Processing Your Product Order
Once you’ve clicked “complete order”, the FactoryBuy delivery team will closely review the details of the order to ensure nothing will cause a delay and immediately go to the warehouse to pull the inventory. Meanwhile, an email confirmation of the order will have already arrived in your inbox.
Inspecting Your Products
To first ensure that we pull the correct product from our inventory, the FactoryBuy delivery team will do a thorough check to match the customer order with the product. And, although the factory processes and products have passed our rigorous manufacturer approval program, and the FactoryBuy Quality team randomly checks the factories, we also inspect the products, following strict protocols and requirements. If the product meets our standards, we give it our stamp of approval, and it is then ready to be packaged for delivery to our customer.
Packaging Your Products
To ensure your products are delivered defect free at the best possible prices, FactoryBuy will either work closely with the manufacturer to ensure that his package meets our strict requirements, or we will repackage the product into a more robust package that meets our requirements prior to shipment. We also conduct routine package testing of our products to strict courier standards.
Tracking Your Products
Once your package is in the hands of one of our trusted couriers, we track your shipment real-time until it is delivered. Also, when the order is shipped, you will receive an e-mail from our Customer Service Department informing you of the package delivery information. You can simply go to the delivery Carrier's website and track your order using the tracking number provided, or a FactoryBuy customer service representative is available by email, live chat, or over the phone to answer any questions you may have.
