Welcome to FactoryBuy.com, an online store where you buy directly from original manufacturers. If you like high quality products at satisfactory prices and a trusted online shopping experience, you’ll love FactoryBuy.com. We offer a wide range of high value products in multiple categories, such as: air conditioning appliances, office equipment, sportswear, kitchen knives, crystal cellphone cases, health-care products, custom made leather-craft goods, etc.
Why you’ll love shopping at FactoryBuy.com…
- You’ll buy directly from the original factory at great values with no middlemen costs.
- You’ll enjoy fast, reliable, traceable delivery of your merchandise via our well-known delivery partners: UPS, EMS, DHL etc.
- We offer safe, secure payment methods; such as PayPal, Visa, Mastercard, American Express, etc., employing industry standard SSL encryption technology
- We offer a Live Chat service, allowing you to contact us at anytime, day or night.
- You’ll love our standard 30 day return policy (some products and factories may have different return policies).
- We are a 100% USA owned company with highly qualified, experienced professionals directing the company operations.
Our Promise
The FactoryBuy.com goal is to provide its customers with the best online shopping experience in the market. To achieve this, we will:
- Select only high value consumer goods and ensure the best quality possible.
- Streamline the buying and payment processes, making it as easy as possible.
- Deliver merchandise to our customers all over the world with speed and precision.
- Provide market-leading after sales service to our customers, and
- Continually review & improve our products and services to provide the best online shopping experience possible.
Our Vision
"To Be the First, the Favorite, the Fastest, and the Most Fulfilling Place to Shop for Value-added products" by providing:
- A convenient, safe, and trusted shopping experience
- A variety of popular products at factory prices
- Quick reliable order fulfillment, and
- A superior customer service experience - “Customer Delight”
Our Team
We are a passionate, experienced team. You can be assured that we’re committed to offer the best valued products and an enjoyable online shopping experience.
- Our Factory Qualification Team is located near the factories and responsible for identifying the products and the factory sources. This team is comprised of experienced personnel with operational & global market knowledge, with a goal to ensure that the factories provide high quality products at the best prices possible and to continuously improve & expand our product offering, working closely with the Marketing team.
- Our Distribution Center team will package and ship your orders fast! With each order given a next day dispatch#, this team is focused on getting your merchandise out as quickly and efficiently as possible
- We are accessible 24 hours each day. Our friendly and helpful Customer Service team is available to answer any questions and assist you in any way.
- Our Marketing team is a group of hard working, experienced professionals who design & deliver hot offers to your inbox every day via our newsletter.
